Cerberus Helpdesk

Priority support for Cerb4 grants you the following benefits for one year for up to three (3) contact e-mail addresses:

• Same business day responses to e-mail support (sent before 5 PM Pacific Time).
• Same business day responses in the Priority Support Forum at http://forum.cerb4.com/
• Jump to the front of the line in live chat at http://www.cerberusweb.com/chat
• Guaranteed developer feedback on Feature Requests and Bug Reports in the project portal at http://wgmdev.com/jira/browse/CHD
• Access to a '911' mailbox for emergency support which will dispatch an SMS to Cerb4 techs.
• We'll perform all the services of the Cerb4 Tune-Up Service once per quarter at no additional cost.

The following discounts are available:

SMALLBIZ - You make less than $250K/yr in gross revenues (50% off, save $200)
EDU - You are an educational institution with a registered .edu domain (50% off, save $200)
NONPROFIT - You are a registered non-profit or charity (50% off, save $200)

Note: After you place your order we'll ask you for the three e-mail addresses to add as your registered contacts.

For a one-time payment of $75 USD we'll perform the following tune-up checklist on your self-hosted Cerb4 helpdesk: Maintenance We'll optimize your database to keep things speedy. We'll check database integrity to keep things reliable....[more]

This is a starter license for Cerberus Helpdesk 4.2 (Cerb4) which unlocks all functionality and plugins for 3 workers.  You can add additional workers to this license now or in the future as you need them.  After you're licensed for 15 total workers (between multiple orders, if necessary) we'll send you a new unlimited worker license.

The following discounts are available:

SMALLBIZ - You make less than $250K/yr in gross revenues (First 3 workers are $99, additional for $50/each)
EDU - You are an educational institution with a registered .edu domain (First 3 workers are $99, additional for $50/each)

Visit the product website

This is an unlimited worker license for Cerberus Helpdesk 4.2 (Cerb4) which unlocks all functionality and plugins.  This is the same license you get for purchasing a starter license and upgrading past 15 total workers, except it's $100 off the regular price to buy unlimited workers upfront.

The following discounts are available:

SMALLBIZ - You make less than $250K/yr in gross revenues (Save $300 on an unlimited worker license)
EDU - You are an educational institution with a registered .edu domain (Save $300 on an unlimited worker license)

Visit the product website

Add 1 additional worker to your starter or existing 4.2 license. To add multiple worker licenses, increase the quantity of this item in your shopping cart. Once you're licensed for 15 total workers we'll send you an unlimited license.

If you have an existing serial number you'd like upgraded, please provide it.  Otherwise you may leave the field blank.